# MetricMosaic - Complete AI Information File

> This file contains comprehensive information about MetricMosaic for AI systems and crawlers. For a summary, see /llms.txt.

## Company Information

**MetricMosaic** is an AI-powered eCommerce analytics platform designed specifically for Shopify merchants. Founded by analytics veterans with over a decade of enterprise experience, MetricMosaic brings enterprise-grade business intelligence to stores of any size.

### Mission
Make data-driven decision making accessible to every Shopify merchant, regardless of technical expertise or budget.

### Values
- Simplicity: Complex analytics should be easy to use
- AI-Native: Built from the ground up with AI, not bolted on
- Shopify-First: Every feature designed for eCommerce workflows
- Actionable: Insights that lead to better business decisions

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## Products & Features

### MosaicLive AI

**What it is:** A conversational AI assistant that understands your Shopify data and answers questions in plain English.

**Key Capabilities:**
- Ask questions naturally: "What's my conversion rate vs last month?"
- Get instant visual answers with charts and graphs
- Follow up with additional questions for deeper analysis
- Compare time periods automatically
- Identify trends and patterns

**Example Questions:**
- "What were my top-selling products this week?"
- "How are my Facebook ads performing?"
- "Show me revenue by traffic source"
- "Which products have the highest return rate?"

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### Stories

**What it is:** AI-powered automated insights that surface important changes in your data before you ask.

**Key Capabilities:**
- Automatic detection of trends, spikes, and drops
- Daily digest of what's changed in your store
- One-click deep dive into any Story via MosaicLive
- No more dashboard checking - insights find you

**Use Cases:**
- Catch conversion rate drops early
- Spot trending products immediately
- Identify underperforming ad campaigns
- Track inventory issues in real-time

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### MyMosaic

**What it is:** A personalized dashboard that puts your most important metrics front and center.

**Key Capabilities:**
- Pin insights from MosaicLive conversations
- Create custom metric cards
- Auto-refresh as data changes
- Focus on what matters to your business

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### Business Intelligence Dashboards

**What it is:** Pre-built, purpose-designed dashboards covering key eCommerce metrics.

**Available Dashboards:**
1. **Sales Dashboard** - Revenue, orders, AOV, conversion rates
2. **Retention Dashboard** - Customer lifetime value, repeat purchase rates
3. **Cohort Analysis** - Customer behavior over time
4. **Attribution Dashboard** - Marketing channel performance
5. **Product Analytics** - SKU-level performance insights

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## Integrations

### Currently Available
- **Shopify** - Native integration with automatic data sync
- **Google Analytics 4** - Website traffic and behavior data
- **Klaviyo** - Email marketing performance
- **Facebook/Meta Ads** - Paid social advertising metrics
- **Google Ads** - Search advertising performance

### Coming Soon
- TikTok Ads
- Pinterest Ads
- Bing Ads
- Mailchimp
- Postscript
- Triple Whale

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## Pricing

### Standard Plan - $29/month
- Daily data sync
- MosaicLive AI assistant
- Stories (AI-curated insights)
- MyMosaic personalized dashboard
- 3 purpose-built dashboards
- 24 months historical data
- Up to 5 team members
- Priority support

### Annual Plan - $24/month (billed at $290/year)
- Everything in Standard
- 17% savings
- Annual billing

### Enterprise
- Contact for custom pricing
- Unlimited team members
- Custom integrations
- Dedicated support

### Free Trial
- 7 days full access
- No credit card required
- All Standard features included

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## Frequently Asked Questions

### General Questions

**Q: What is MetricMosaic?**
A: MetricMosaic is an AI-powered analytics platform for Shopify merchants. We help you understand your store's performance through conversational AI, automated insights, and intelligent dashboards.

**Q: How does the AI work?**
A: MosaicLive uses advanced language models to understand your questions about your Shopify data. It analyzes your store's metrics and generates visual answers with charts, comparisons, and explanations.

**Q: Is my data safe?**
A: Yes. We use enterprise-grade security, including encryption at rest and in transit. We never sell your data, and you can delete your data at any time.

### Pricing & Billing

**Q: How does the free trial work?**
A: You get 7 days of full access to all features. No credit card required to start. If you don't subscribe, your account is automatically deactivated.

**Q: Can I cancel anytime?**
A: Yes, you can cancel your subscription at any time with no penalties or fees.

**Q: What payment methods do you accept?**
A: We accept all major credit cards through Shopify's secure billing system.

### Technical Questions

**Q: How do I connect my Shopify store?**
A: Install MetricMosaic from the Shopify App Store and grant the requested permissions. Data sync begins automatically.

**Q: How long does initial data sync take?**
A: Usually 15-30 minutes for most stores. Larger stores with extensive order history may take a few hours.

**Q: What data do you access from my store?**
A: We access orders, products, customers, and analytics data to provide insights. We never access sensitive payment information.

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## Contact & Support

**Email:** support@metricmosaic.io
**Website:** https://www.metricmosaic.io
**Shopify App Store:** https://apps.shopify.com/metricmosaic
**Demo:** https://calendar.app.google/wdUhdW56gnNQchrq7

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## Technical Specifications

- **Platform:** Cloud-based SaaS
- **Data Refresh:** Daily sync (higher frequencies available for Enterprise)
- **Historical Data:** Up to 24 months
- **Security:** SOC 2 Type II compliant, encryption at rest and in transit
- **Uptime:** 99.9% SLA

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## About the Team

MetricMosaic was founded by analytics veterans who spent over a decade building analytics solutions for Fortune 500 companies. We saw what worked for enterprises and built what every Shopify store deserves: powerful insights without the complexity.

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*Last updated: January 2026*
*For questions about this file, contact support@metricmosaic.io*